Terms and conditions

These Terms & Conditions shall apply to all sales through SnusDirect.eu, which is a store owned and operated på ECODI AB (Sweden) with registration number # 556805-2079 and VAT # SE556805207901, and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon SnusDirect.eu, unless approved in writing by an authorized representative of SnusDirect.eu.

Price and Payment

Every product is shown including Value Added Tax (VAT) at checkout if applicable. In the shopping cart you can see the total price including VAT, shipping and method of payment. For destinations outside of the EU duty cost might occur.

For more information, see Payments.

Delivery

The delivery time is stated in the shopping cart next to the various ways of delivery. If a service/product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual services/products.

In case SnusDirect.eu has reason to question buyer's solvency or ability to pay for delivered products, SnusDirect.eu have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by SnusDirect.eu.

Unclaimed packages

If your package can’t be delivered, for example if it is delivered to a package collection point and not picked up in time, your package will likely be returned to us. Please contact us to find out more about your package and to process a reshipment. We do not offer refunds for perishable goods. For all unclaimed packages you will be debited all fees in connection with the return delivery.

Returning products/services

Returning a service/product is to be done on your expense, unless the product/service is faulty or damaged upon delivery. Returned products/services are to be sent as letters or postal packages, and not for COD. In case of a trade, SnusDirect.eu will pay for the delivery of the replacement product/service. When you have applied the return policy you shall: -in the case of a product: return the product personally or by mail to us. -in the case of a service: make the material available to us, unless this poses significant stress to your person.

Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Force Majeure

SnusDirect.eu is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations.

Also read at EU's website for Online Dispute Resolution http://ec.europa.eu/odr.